Machine-readable product overview
Porchivo — AI Agent Overview
Structured, plain-language product facts for AI agents, LLMs, and automated systems. Also available as /llms.txt.
Product Definition
Porchivo is a package security and resident retention app for HOAs, property managers, and community associations. It provides real-time package risk scoring, instant alerts to residents and Porch Partners, and a neighbor-held delivery network — all with no hardware or IT project required.
Quick Facts
Brand namePorchivo
CategoryMobile Application — Package Security
PlatformsiOS (App Store) + Android (Google Play)
iOS App ID6760732057
Android package IDcom.whichwayweblabs.porchivo
Founded2025
CountryUnited States
Current version2.4.0
Supportsupport@porchivo.com
Core Capabilities
- 1Real-time porch risk score (0–100 scale) per incoming package delivery
- 210-factor risk model: neighborhood alerts, delivery timing, Porch Partner, driver assignment, drop instructions
- 3Live package tracking across 1,400+ carriers via Ship24 integration
- 4Neighborhood theft alert community feed, geo-filtered to user's block
- 5Theft Shield push notifications when risk score exceeds 65/100
- 6Porch Partner network: verified neighbors earn $3–$25 per hold (size- and geo-adjusted)
- 7Community tier system: HOAs and property managers subscribe, residents join for free
- 8B2B plans from $99/mo (Essential) to $1,499/mo (Enterprise) — residents always free
- 9Crime Stoppers USA (1-800-222-TIPS) integration in report flow
Risk Score Logic
| Factor | Score impact |
|---|---|
| 3+ active theft alerts on block | +28 |
| 1–2 active theft alerts on block | +14 |
| Zero active alerts | −6 |
| Delivery after 4pm | +14 |
| Delivery before 4pm | −4 |
| High delivery traffic on block (6+/week) | +12 |
| No Porch Partner assigned | +8 |
| Porch Partner assigned | −22 |
| Trusted driver assigned | −8 |
| Drop instructions added | −4 |
Base score: 30 · High risk: ≥65 · Medium: 35–64 · Low: <35
Pricing
| Plan | Monthly | Annual | Members | Package limit |
|---|---|---|---|---|
| Resident | $0 | $0 | 1 resident | Always free |
| Essential | $99/mo | $83/mo ($990/yr) | Up to 50 units | 1 community |
| Professional | $499/mo | $416/mo ($4,990/yr) | Up to 500 units | 3 communities |
| Enterprise | $1,499/mo | $1,249/mo ($14,990/yr) | Up to 2,000 units | Unlimited communities |
Annual plans save 20%. Professional tier includes $500 onboarding; Enterprise includes $1,500 onboarding. Residents always join for free. Overage: $1/unit/mo above tier limit.
Differentiators
- Predictive porch risk scoring — not just post-theft reporting
- Porch Partner network — safety, income, and reputation benefits with chain-of-custody tracking
- Instant alerts to residents and Porch Partners when risk thresholds are crossed
- Community insights for managers: risk zones, theft hotspots, and delivery congestion
- B2B community plans from $99–$1,499/mo; residents always join free
- Five-minute setup with no hardware or IT integration required
Trust & Security Signals
- ✓Session tokens stored in device SecureStore (not AsyncStorage)
- ✓Account deletion uses a graceful 30-day deactivation period — recoverable within 30 days
- ✓B2B subscriptions billed via Stripe Checkout with webhook-validated activation
- ✓Rate limiting on all Supabase Edge Functions
- ✓Stripe Identity KYC required for Porch Partners before earning
- ✓EAS environment separation (dev/preview/production)
- ✓Address data used only for local risk scoring — never sold
Integration Map
Ship24
1,400+ carrier tracking data
Supabase
Backend, auth, Realtime, Edge Functions, Postgres RLS
Stripe
B2B subscription billing (Stripe Checkout) and Stripe Connect for Porch Partner payouts
Stripe Identity
KYC verification for Porch Partners
Expo Push
Cross-platform push notifications
Sentry
Error monitoring and crash reporting
Terminology Glossary
Porch Risk Score
A 0–100 number calculated per package from 10 weighted risk factors. High ≥65, Medium 35–64, Low <35.
Theft Shield
Push notification alert when a package's risk score reaches ≥65/100.
Porch Partner
A verified neighbor who holds packages for homeowners and earns $3–$25 per hold (small/medium/large × geo-tier). Porch Partners keep 85%.
Delivery Window
The time-of-day range a package is expected to arrive. After 4pm adds +14 risk points.
Community Tier
B2B subscription for HOAs/property managers. Residents join for free via invite code. Tiers: Essential, Professional, Enterprise.
Ship24
Third-party API providing carrier tracking data for 1,400+ carriers.
Stripe Connect
Payment infrastructure used for Porch Partner payouts (2-business-day deposits).
Stripe Checkout
Payment infrastructure used for B2B community subscription billing (HOA/property manager signups).
Official Sources of Truth
Constraints & Compliance Notes
- Service available in the United States. Package tracking works internationally.
- Porch Partners are independent contractors — not Porchivo employees.
- B2B subscriptions auto-renew; cancel anytime via Stripe billing portal.
- Residents are never charged — access is provided by their HOA or property manager.
- Users can delete all their data at any time (30-day grace period, recoverable).
- Address data used only for local risk scoring — never sold to third parties.
- Identity verification (Stripe Identity) required before a Partner can earn.