The Porchivo Field Guide

Everything you need. Nothing you don't.

Section 1

Welcome to Porchivo

Porch piracy hits roughly 1 in 3 Americans every year, and a stolen package is gone in under 40 seconds. Porchivo turns your street into a connected safety network so deliveries are watched, logged, and protected.

This guide walks you through every feature — from tracking a single box to coordinating an entire neighborhood. Each section takes about a minute to read.

You only need to read what is relevant to you. Use the index to jump straight to the parts you care about.

Section 2

Your Porch Dashboard

The Home tab is your command center. It surfaces active deliveries, recent block activity, and your current safety status the moment you open the app.

Cards are ordered by urgency: anything arriving today floats to the top, while resolved items settle below. Pull down to refresh at any time.

Tap any card to drill into its full detail view — tracking history, delivery window, and neighbor notes.

Section 3

Tracking Deliveries

Porchivo follows your package across all major carriers and shows a live status from label-created to delivered. Statuses update automatically, usually within 15 minutes of a carrier scan.

StatusWhat it means
In TransitOn the way, not yet local
Out for DeliveryOn a truck near you today
DeliveredMarked dropped at your address
ExceptionDelay or issue — tap for detail

A package stuck on "Out for Delivery" past 8pm is worth a quick check — carriers occasionally mark items prematurely.

Section 4

Adding a Package

Tap the + button, paste a tracking number, and Porchivo auto-detects the carrier. Give it an optional nickname like "Mom's gift" so it is easy to spot.

You can add up to 20 active packages on the free plan, and unlimited on Premium. Delivered items archive automatically after 7 days.

No tracking number yet? Add the package by expected date and update the number later — tracking backfills automatically.

Section 5

Delivery Windows

Set a window for when you expect a delivery so the right neighbors get a heads-up at the right time — not a flood of all-day pings.

WindowBest for
Morning8am – 12pm drops
Afternoon12pm – 5pm drops
Evening5pm – 9pm drops
All DayUnknown timing

Tighter windows mean more attentive neighbors. Reserve "All Day" for when you truly have no estimate.

Section 6

Neighborhood Watch

The Neighborhood view shows anonymized delivery and alert activity on your block. When neighbors are visibly aware, opportunistic theft drops sharply.

Blocks with 5 or more active Porchivo households report meaningfully fewer incidents than isolated homes.

Privacy first: neighbors never see your address or contents — only that protected activity is happening nearby.

Section 7

Porch Partners

A Porch Partner is a verified neighbor who can accept and safely hold a delivery for you. No more boxes sitting unattended for hours while you are out.

Invite someone you trust, or get matched with a verified partner nearby. You stay in control of who can hold for you.

Set a default partner so eligible deliveries route to them automatically — handy during a vacation week.

Section 8

Becoming a Partner & Earning

Verified Porch Partners earn $5–25 per hold on a fully flexible schedule. Active partners make up to $180 a month just by being home and reliable.

Hold typeTypical pay
Standard (under 24h)$5 – 8
Overnight$10 – 15
Multi-day / fragile$15 – 25

Complete identity verification before your first hold — it unlocks payouts and boosts your match priority.

Section 9

Instant Alerts

See something suspicious? Send a block alert in one tap. Nearby neighbors are notified instantly so everyone can keep watch.

Most alerts reach neighbors within 10 seconds. False alarms can be cleared just as fast to keep the feed trustworthy.

Add a short note and direction ("white van, heading east") so neighbors know exactly what to look for.

Section 10

Block Safety Score

Your Block Safety Score blends participation, alert response time, and partner coverage into a single number from 0 to 100. Higher is safer.

ScoreMeaning
80 – 100Strong, well-covered block
50 – 79Good — room to grow
Below 50Vulnerable — invite neighbors

The fastest way to raise your score is inviting neighbors. Each active household can lift a block by several points.

Section 11

Premium & Billing

Premium removes the 20-package limit, unlocks unlimited delivery windows, priority partner matching, and advanced alert filters.

Manage or cancel anytime from Profile → Manage Plan. Cancellation keeps your benefits active until the end of the paid period.

Switched phones or reinstalled? Use "Restore Purchases" on the billing screen to instantly recover your plan.

Section 12

Privacy & Your Data

Porchivo is built privacy-first. Your address, package contents, and tracking numbers are never shown to other neighbors — they only see anonymized activity signals.

Location is used only to connect you with your block. You can revoke location access at any time in your device settings without losing your account.

Want a full copy of your data, or a deletion? Request it from Profile → Privacy. We process requests within 30 days.

Section 13

Notifications Setup

Enable notifications so you never miss a delivery update or a block alert. You can fine-tune exactly which events ping you in Profile → Notifications.

TypeRecommended
Delivery updatesOn
Block alertsOn
Partner requestsOn
Tips & newsOptional

Set quiet hours to mute non-urgent pings overnight — critical block alerts still come through.

Section 14

Help & Support

Most questions are answered right here in the Field Guide. For anything else, our support team typically replies within 24 hours.

Reach us from Profile → Help, or email support@porchivo.com. Include your device and a short description and we will sort it fast.

Found a bug or have a feature idea? Send it our way — neighbor feedback shapes nearly every Porchivo update.

Read it on the go

The full Field Guide lives inside the Porchivo app, with reading progress that follows you. Download it free and keep your block protected.

Download Porchivo

Related resources