The Porchivo Field Guide
Everything you need. Nothing you don't.
Sections · 14
Section 1
Welcome to Porchivo
Porch piracy hits roughly 1 in 3 Americans every year, and a stolen package is gone in under 40 seconds. Porchivo turns your street into a connected safety network so deliveries are watched, logged, and protected.
This guide walks you through every feature — from tracking a single box to coordinating an entire neighborhood. Each section takes about a minute to read.
You only need to read what is relevant to you. Use the index to jump straight to the parts you care about.
Section 2
Your Porch Dashboard
The Home tab is your command center. It surfaces active deliveries, recent block activity, and your current safety status the moment you open the app.
Cards are ordered by urgency: anything arriving today floats to the top, while resolved items settle below. Pull down to refresh at any time.
Tap any card to drill into its full detail view — tracking history, delivery window, and neighbor notes.
Section 3
Tracking Deliveries
Porchivo follows your package across all major carriers and shows a live status from label-created to delivered. Statuses update automatically, usually within 15 minutes of a carrier scan.
| Status | What it means |
|---|---|
| In Transit | On the way, not yet local |
| Out for Delivery | On a truck near you today |
| Delivered | Marked dropped at your address |
| Exception | Delay or issue — tap for detail |
A package stuck on "Out for Delivery" past 8pm is worth a quick check — carriers occasionally mark items prematurely.
Section 4
Adding a Package
Tap the + button, paste a tracking number, and Porchivo auto-detects the carrier. Give it an optional nickname like "Mom's gift" so it is easy to spot.
You can add up to 20 active packages on the free plan, and unlimited on Premium. Delivered items archive automatically after 7 days.
No tracking number yet? Add the package by expected date and update the number later — tracking backfills automatically.
Section 5
Delivery Windows
Set a window for when you expect a delivery so the right neighbors get a heads-up at the right time — not a flood of all-day pings.
| Window | Best for |
|---|---|
| Morning | 8am – 12pm drops |
| Afternoon | 12pm – 5pm drops |
| Evening | 5pm – 9pm drops |
| All Day | Unknown timing |
Tighter windows mean more attentive neighbors. Reserve "All Day" for when you truly have no estimate.
Section 6
Neighborhood Watch
The Neighborhood view shows anonymized delivery and alert activity on your block. When neighbors are visibly aware, opportunistic theft drops sharply.
Blocks with 5 or more active Porchivo households report meaningfully fewer incidents than isolated homes.
Privacy first: neighbors never see your address or contents — only that protected activity is happening nearby.
Section 7
Porch Partners
A Porch Partner is a verified neighbor who can accept and safely hold a delivery for you. No more boxes sitting unattended for hours while you are out.
Invite someone you trust, or get matched with a verified partner nearby. You stay in control of who can hold for you.
Set a default partner so eligible deliveries route to them automatically — handy during a vacation week.
Section 8
Becoming a Partner & Earning
Verified Porch Partners earn $5–25 per hold on a fully flexible schedule. Active partners make up to $180 a month just by being home and reliable.
| Hold type | Typical pay |
|---|---|
| Standard (under 24h) | $5 – 8 |
| Overnight | $10 – 15 |
| Multi-day / fragile | $15 – 25 |
Complete identity verification before your first hold — it unlocks payouts and boosts your match priority.
Section 9
Instant Alerts
See something suspicious? Send a block alert in one tap. Nearby neighbors are notified instantly so everyone can keep watch.
Most alerts reach neighbors within 10 seconds. False alarms can be cleared just as fast to keep the feed trustworthy.
Add a short note and direction ("white van, heading east") so neighbors know exactly what to look for.
Section 10
Block Safety Score
Your Block Safety Score blends participation, alert response time, and partner coverage into a single number from 0 to 100. Higher is safer.
| Score | Meaning |
|---|---|
| 80 – 100 | Strong, well-covered block |
| 50 – 79 | Good — room to grow |
| Below 50 | Vulnerable — invite neighbors |
The fastest way to raise your score is inviting neighbors. Each active household can lift a block by several points.
Section 12
Privacy & Your Data
Porchivo is built privacy-first. Your address, package contents, and tracking numbers are never shown to other neighbors — they only see anonymized activity signals.
Location is used only to connect you with your block. You can revoke location access at any time in your device settings without losing your account.
Want a full copy of your data, or a deletion? Request it from Profile → Privacy. We process requests within 30 days.
Section 13
Notifications Setup
Enable notifications so you never miss a delivery update or a block alert. You can fine-tune exactly which events ping you in Profile → Notifications.
| Type | Recommended |
|---|---|
| Delivery updates | On |
| Block alerts | On |
| Partner requests | On |
| Tips & news | Optional |
Set quiet hours to mute non-urgent pings overnight — critical block alerts still come through.
Section 14
Help & Support
Most questions are answered right here in the Field Guide. For anything else, our support team typically replies within 24 hours.
Reach us from Profile → Help, or email support@porchivo.com. Include your device and a short description and we will sort it fast.
Found a bug or have a feature idea? Send it our way — neighbor feedback shapes nearly every Porchivo update.
Read it on the go
The full Field Guide lives inside the Porchivo app, with reading progress that follows you. Download it free and keep your block protected.
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